Wednesday, 28 August 2013

Afrihost DNS issues - work around until issues are solved 28 August 2013



Afrihost ADSL clients may experience errors with Web Browsing, YouTube access, Sending & Receiving Email and other services due to a DNS error on MTN network.

Here is a solution until the issues are solved

If your router has Afrihosts DNS servers in it or its set on 'Obtain  DNS automatically' ,  Log into your router and change it to Googles DNS


Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4

If your router is set on obtain automatically your can use an alternative method but will have to do this on each individual computer.

Go to your network adaptor (wireless or LAN  local area connection) settings right click select properties.Select  Internet protocol version 4 (TCP/IP v.4) >>> Click 'Properties'

Then select the radio button  'Use the following DNS server adresses:'  put in Googles Primary  & Secondary DNS settings mentioned above. Click okay and now you should have browsing and email access again


If you have any questions please leave comments.

1 comment :

  1. 28 August 17:48

    Engineers report that our DNS issue has been resolved & normal DSL & Mobile Data service is restored. Please revert any DNS changes made

    ReplyDelete