Afrihost ADSL clients may experience errors with Web Browsing, YouTube access, Sending & Receiving Email and other services due to a DNS error on MTN network.
Here is a solution until the issues are solved
If your router has Afrihosts DNS servers in it or its set on 'Obtain
DNS automatically' , Log into your router and change it to Googles DNS
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4
If your router is set on obtain automatically your can use an alternative method but will have to do this on each individual computer.
Go to your network adaptor (wireless or LAN local area connection) settings right click select properties.Select Internet protocol version 4 (TCP/IP v.4) >>> Click 'Properties'
Then select the radio button 'Use the following DNS server adresses:' put in Googles Primary & Secondary DNS settings mentioned above. Click okay and now you should have browsing and email access again
If you have any questions please leave comments.
28 August 17:48
ReplyDeleteEngineers report that our DNS issue has been resolved & normal DSL & Mobile Data service is restored. Please revert any DNS changes made